Engineers often assume that AI models, especially those delivered via API, don’t need UX or human factors.  Yet, my experience of conducting […]

Providers of high risk AI systems must comply with safety, transparency and accountability requirements, but a lot of non-techie professionals I’ve talked […]

Lately, my conscience has been whispering that in a democratic society, decisions about AI must involve everybody.  So, I was drawn to […]

After a decade or so of researching human machine teaming, I know that user interface (UI) design plays a key role in […]

Designing in 3D immersive environments involves understanding how the whole body experiences an interaction. It’s all about knowing how the world really […]

I recently facilitated a futures thinking workshop with a team of engineers and technical specialists aptly named “Imagineers”. Our aim was to […]

Sparked by interest in ChatGPT, I’ve been using Large Language Models (LLMs) since January 2023. So far I’ve not been able to […]

How do you foster connection, empathy and understanding between people? Well, I often use stories to communicate user needs and the value […]

I was asked to find out why the net promoter scores of a live AI-powered intelligence processing system were really low in […]

Faster OODA Loops through Human-Machine Teaming Setting the Stage – The World in 2040 In this DASA funded challenge, the goal was “to […]

Artificial Intelligence (AI), has been met with apprehension from experts in the field of cyber risk. Seeking to shed light on their […]

“The sky above the port was the color of television, tuned to a dead channel.” From the opening line, William Gibson’s 1984 […]